In the message to employees Thursday, Niccol said the company had reviewed and identified stores where the company would be “unable to to create the physical environment our customers and partners expect, or where we don’t see a path to financial performance.” In addition to focusing on the customer experience, Niccol has enacted additional changes…
In an aerial view, a Cracker Barrel sign featuring the old logo hangs on a sign outside of a restaurant on Aug. 27, 2025 in Florida City, Florida. Joe Raedle | Getty Images Cracker Barrel Old Country Store said Wednesday the restaurant chain is focusing on enhancing its experiences for guests after it faced intense…
A Wawa store is seen on May 29, 2024 in Washington, DC. Kent Nishimura | Getty Images Fast-food restaurants are losing breakfast customers to convenience stores. Morning meal traffic to fast-food chains rose 1% in the three months ended in July, while visits to food-forward convenience stores climbed 9% in the same period, according to…
After two decades going to Starbucks every day at 4:30 a.m., longtime customer Tony Dennis abandoned the company last year. “I was frustrated,” he told CNBC. The customer experience he used to love had disappeared. Baristas didn’t engage with him, despite his daily visits. At the same time, the cost of his double-shot tall nonfat…
Warren Buffett told CNBC on Tuesday that he is disappointed in the Kraft Heinz split that unwinds much of the blockbuster merger he masterminded a decade ago. With a 27.5% stake in the company, Berkshire Hathaway is Kraft Heinz’s largest shareholder. The firm has not touched its shares since the 2015 merger that formed the…
McDonald’s Meal Deal photographed in Washington, D.C., on Aug. 26, 2024. Scott Suchman | The Washington Post | Getty Images McDonald’s on Tuesday announced that it is expanding its value offerings in a bid to reach price-conscious diners. Starting Monday, the fast-food giant is bringing back its Extra Value Meals, which were last promoted before…
Kraft mac & cheese and Heinz ketchup. Natalie Rice | CNBC Kraft Heinz will split into two companies, reversing much of the blockbuster $46 billion merger from a decade ago that created one of the biggest food companies in the world. “Kraft Heinz’s brands are iconic and beloved, but the complexity of our current structure…
From citrus farms in the Central Valley to construction sites where homes and businesses are being rebuilt after devastating wildfires in Pacific Palisades, California relies heavily on immigrant workers and entrepreneurs. As the Trump administration continues to ramp up immigration enforcement, industries key to the state’s $4 trillion economy like agriculture, construction and hospitality could…
A recent surge in matcha’s popularity has led to a global matcha shortage, driven by soaring demand and limited production in Japan, where high-quality matcha is grown. Justin Sullivan | Getty Images News | Getty Images TOKYO — When Chitose Nagao retired after nearly three decades in advertising to start a matcha cafe, she never imagined lines…
An exterior view of a Cracker Barrel Old Country Store in Bloomsburg, Pennsylvania on June 1, 2025. Paul Weaver | SOPA Images | Lightrocket | Getty Images It’s been a busy week for Cracker Barrel Old Country Store‘s marketing team. The restaurant chain announced a rebrand and new logo last week, faced widespread criticism from…
