Hotel operators Archives

America’s free hotel breakfast is facing K-shaped economy threat

Jeff Greenberg | Universal Images Group | Getty Images At some point in the 1980s and 90s, the free hot breakfast became a staple of the hospitality industry. At many a Holiday Inn or Hampton Inn, the lobby at 8 a.m. is a pinwheel of pajama-clad kids, frazzled parents, and solo business travelers jockeying for…

The AI ‘algorithmic audit’ could be coming to hotel room checkout

Sagar1 year ago07 mins

Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled. The use of AI by Hertz (and European car rental company Sixt) to scan for damage on cars, which is then charged to the customer, is a new application of the technology that is creeping…

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Hotel operators

America’s free hotel breakfast is facing K-shaped economy threat

The AI ‘algorithmic audit’ could be coming to hotel room checkout