Amazon faces a dilemma — fight AI shopping agents, or join them

Thos Robinson | Getty Images Amazon CEO Andy Jassy could see how dramatically artificial intelligence was altering e-commerce. In June, he told employees that AI agents will start to infiltrate aspects of everyday life, “from shopping to travel to daily chores and tasks.” Four months later, Jassy said on an earnings call that Amazon expects to partner with third-party agents, and has…

Read More

AI is driving huge productivity gains for large companies while small companies get left behind

Amazon Proteus robots demonstrate autonomous navigation using barcodes on the floor during the Delivering the Future event at the Amazon Robotics Innovation Hub in Westborough, Massachusetts, US, on Thursday, Nov. 10, 2022.  Bloomberg | Bloomberg | Getty Images Artificial intelligence is widening the productivity gap between large and small companies, lifting up bigger firms that…

Read More