Utah-based drink chain Swig coined “dirty soda” back in 2010. Fifteen years later, the trend is fueling innovation everywhere from PepsiCo to McDonald’s, infusing the sluggish beverage category with new life. “Dirty soda” drinks use pop as a base, followed by flavored syrups, cream or other ingredients. While Swig claims credit — and the trademark…
In the message to employees Thursday, Niccol said the company had reviewed and identified stores where the company would be “unable to to create the physical environment our customers and partners expect, or where we don’t see a path to financial performance.” In addition to focusing on the customer experience, Niccol has enacted additional changes…
After two decades going to Starbucks every day at 4:30 a.m., longtime customer Tony Dennis abandoned the company last year. “I was frustrated,” he told CNBC. The customer experience he used to love had disappeared. Baristas didn’t engage with him, despite his daily visits. At the same time, the cost of his double-shot tall nonfat…
Piotr Swat | Lightrocket | Getty Images Yum Brands on Tuesday reported quarterly earnings and revenue that missed analysts’ expectations as Pizza Hut and KFC reported U.S. same-store sales declines. Here’s what the company reported for the period ended June 30 compared with what Wall Street was expecting, based on a survey of analysts by LSEG: Earnings per…
Chipotle Mexican Grill’s new Adobo Ranch dip Source: Chipotle Mexican Grill Restaurant brands are hoping hot new menu items will drive visits among younger customers. Hot, in this case, is literal. Spicy items like chicken sandwiches, seasoned sides and sauces are cropping up more often on menus at major fast-casual and quick-service chains. The idea…
Something Bold (and Delicious) is Brewing at McDonald’s: A First Sip into the Future of Beverages Courtesy: McDonald’s McDonald’s said Thursday it is planning to test new coffee drinks, refreshers and flavored sodas at more than 500 restaurants later this summer, hoping to cash in on younger consumers’ love for fun, colorful drinks. “We’re seeing…
As the restaurant industry aims to lure frugal consumers with discounts and deals, Domino’s Pizza thinks it can steal diners from its competitors. “I think the industry headwinds are actually tail winds for us. Meaning, of course, they’re headwinds, but we’re going to gain [market] share during this time frame,” CEO Russell Weiner told CNBC…
With a simple menu and company-owned restaurants, Raising Cane’s has quietly surpassed KFC in annual U.S. sales, becoming the third-largest chicken chain in the country. The accomplishment follows a recent winning streak for the 28-year-old company, which has spent the last decade expanding outside its home bases in Louisiana and Texas. Its restaurant footprint has…
