Why companies retreat from consumer criticism

An exterior view of a Cracker Barrel Old Country Store in Bloomsburg, Pennsylvania on June 1, 2025. Paul Weaver | SOPA Images | Lightrocket | Getty Images It’s been a busy week for Cracker Barrel Old Country Store‘s marketing team. The restaurant chain announced a rebrand and new logo last week, faced widespread criticism from…

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Trump says Cracker Barrel should restore old logo

A Cracker Barrel sign featuring the old logo hangs on the outside of a restaurant on August 21, 2025 in Homestead, Florida. Joe Raedle | Getty Images President Donald Trump weighed in Tuesday on the controversial rebranding of Cracker Barrel Old Country Store, writing that, “Cracker Barrel should go back to the old logo, admit…

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