How retail’s biggest event became a letdown

Black Friday early morning shoppers rush in as the doors are opened at a Walmart store in Fairfax, Virginia, Nov. 28, 2008. Gerald Martineau | The Washington Post | Getty Images Black Friday has long been defined by massive crowds, rock-bottom prices and rabid consumers willing to bite, scratch and claw their way to the…

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AI agentic shopping comes with its own perils

Stores in London display advertisements in their windows for ‘Friday’ sales as shoppers flock to the city’s shopping hubs on November 22, 2024.  Anadolu | Getty Images The emergence of AI shopping doesn’t just give consumers access to personalized advice and hassle-free shopping, it also brings with it an increased risk of digital fraud. This…

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