Back in 2019, US Federal Trade Commission (FTC) Dating app sued giant match groupMatch.com accusing users of cheating users in buying membership through misleading means.
Now, after six years, the company- which operates popular dating apps matches, tinder, okkupit, kaj, and lots of fish. Announced By FTC on Tuesday.
FTC stated that $ 14 million would be used to provide “prevention of injured consumers”.
According to the trial, consumers were in danger of scam after the company sent a marketing email about the new messages of sectors, it was already identified as potential bots or scammers, later cheated on buying them intentionally while buying them intentionally.
Additionally, the match group was accused of exiting the allegations on the allegations of the users of taking out of their accounts, and they kept their money without distributing the services paid. The company was also accused of making it difficult for users to cancel their membership.
With a disposal of $ 14 million, the proposed order requires a match group to take several action to resolve issues.
For example, the company needs to clearly explain the six -month guarantee details and ensure that it does not take adverse action against customers who raise billing issues. It is also to provide users easy ways to cancel their membership.
The agreement comes when the company keeps on criticizing how it handles the issues of faith and safety. Hope the proposed order will help users to improve experience.
